Terms of Service

Last Updated: 03.02.2025

1. Acceptance of Terms

By accessing the mobiiilka website or using our residential internet services, you agree to these Terms of Service. If you do not agree with these terms, please refrain from using our services.

2. Eligibility

To sign up for our home internet services, you must be at least 18 years old or have permission from a parent or legal guardian. You agree to provide accurate and up-to-date account details.

3. Account Responsibility

As the account holder, you are responsible for safeguarding your login credentials and for all activities carried out using your account. Report any suspected unauthorized access to us immediately.

4. Service Usage

You agree to use our internet services for personal and lawful household purposes only. Misuse of services, including sharing illegal content or violating local laws, is strictly prohibited.

5. Billing & Payments

Service fees are charged in AED. By subscribing, you authorize billing to your selected payment method. Non-payment may lead to service interruption or termination.

6. Plan Modifications & Termination

We may adjust pricing, packages, or discontinue services as needed. You may cancel your subscription at any time, as detailed in our service cancellation policy.

7. Intellectual Property

All website materials, including text, images, logos, and layout, are the property of mobiiilka or its licensors. Unauthorized copying or distribution is not allowed.

8. Disclaimer of Warranty

Services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free performance, and we make no warranties about the service meeting every household's unique needs.

9. Limitation of Liability

mobiiilka is not liable for any damages arising from delays, service interruptions, or content accessed via our network, unless otherwise required under UAE law.

10. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any legal matters will be handled by the competent courts of Dubai, UAE.

11. Contact Information

If you have questions about these Terms of Service or your subscription, please reach out to our support team:

Email: [email protected]
Phone: +971 6 711 4444
Address: Al Quds St - Al Rashidiya 3 - Ajman - United Arab Emirates

Back to Homepage