Acceptable Use Policy

1. Purpose

This Acceptable Use Policy ("Policy") outlines the rules for using mobiiilka’s home and family internet services. By subscribing, you agree to use our services responsibly and in accordance with the laws of the United Arab Emirates.

2. Prohibited Activities

To ensure a safe online experience for all families, you must not use our services to:

• Engage in illegal, abusive, or harmful behavior online
• Access or share inappropriate or offensive content
• Send spam or unsolicited digital messages
• Install or spread malware, viruses, or phishing tools
• Attempt to hack or gain unauthorized access to networks
• Infringe on copyrights, trademarks, or media rights
• Misuse bandwidth in a way that affects other households

3. Network Integrity

Every household is responsible for maintaining the quality and fairness of the network. Activities that degrade performance, like excessive simultaneous downloads or unauthorized servers, are not allowed.

4. Fair Usage

Our home internet plans are designed for fair and balanced use. If usage becomes excessive or abnormal, we may reduce speeds, adjust your plan, or recommend a more appropriate service tier.

5. Enforcement

We may monitor network activity to uphold this Policy. Violations may lead to account warnings, speed reductions, temporary suspension, or full disconnection. Serious abuse may be reported to authorities.

6. Reporting Abuse

If you notice misuse of our services or suspect a violation, please email us at [email protected]. Your reports help us maintain a safe digital environment for all families.

7. Changes to This Policy

We may revise this Policy periodically to reflect service updates or legal changes. The latest version will always be posted here, with the updated date shown above.